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10 Year Guarantee


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At Willow Madison kitchens we offer a complete peace of mind 10 year guarantee on all our handmade kitchens. We only use traditional methods which have been around for hundreds of years, so can assure you that our furniture will definitely stand the test of time.

Our guarantee covers all wooden components, cabinetry, shelving, doors, dovetail drawer boxes, hinges and runners.

Willow Madison Ltd undertakes to repair or replace free of charge any product manufactured by it which proves defective as a result of faulty materials or workmanship within 12 months from the date of commencement of the installation. Thereafter the materials will be covered for a further 9 years subject to the terms of our Ten Year Guarantee. Willow Madison Ltd formal guarantee certificate will be sent to the Customer upon receipt of the full contractual balance. Damage due to accident or misuse and faults of premature deterioration resulting from the Customers failure to comply with the Company’s maintenance instructions are not covered by this guarantee.

Items supplied which are not manufactured by the Company including all electrical or gas appliances, sinks and taps are subject to the suppliers own after sales service and guarantee.

All other furniture and components (not manufactured by Willow Madison Ltd), hinges, runners, handles, worktops, sinks, taps, electrical and gas appliances will be subject to their manufacturer's own after sales service and guarantee.

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